Install your MondoMate eSIM automatically by clicking and following the installation flow directly on your iPhone or Android device. If you open the page from a computer, you can instead scan the QR code with your mobile phone and complete the installation from there.
Step-by-step guide
- 1Click
- 2Tap 'Install eSIM' in the email
- 3Your device will ask for confirmation - tap 'Continue' or 'Add'
- 4Give your eSIM a name, e.g. 'MondoMate Travel', or keep the default name 'MondoMate'
- 5The eSIM installs and appears in your mobile network settings
- 6Enable data roaming for your MondoMate eSIM when you're ready to use it
After installation
Your eSIM is now installed. You will then receive an SMS from MondoMate with access to your personal dashboard. You don't need to activate the eSIM right away and can save the SMS until you are ready to choose your data package.
When should I install my eSIM?
We recommend installing your eSIM at home while connected to a stable Wi-Fi network. This ensures everything is ready when you arrive at your destination. You can also install the eSIM later if that suits you better.
Data usage and activation
Your eSIM will only start using data when you enable it in your mobile settings and connect to a supported network at your destination.
Do not delete your eSIM if you experience issues. Most eSIM profiles can only be installed once. Contact support first.
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