Install your eSIM before you leave home while connected to Wi-Fi. That way you're ready the moment you land.
Connect to Wi-Fi before starting — you need an internet connection to download the eSIM profile.
Install directly on this iPhone
- 1Open your MondoMate confirmation email on this iPhone or iPad
- 2Tap the "Install eSIM" link in the email
- 3Your device will ask for confirmation — tap Continue or Add
- 4Give your eSIM a label, for example "MondoMate Travel"
- 5Keep your primary SIM for calls and SMS — turn on data roaming for MondoMate when ready
- 6Use the order link in your receipt email. After installation, open the personal dashboard link sent to the verified email address for that eSIM. Each eSIM has its own link.
Other installation methods
One-time installation
Most eSIM profiles can only be installed once. Do not delete your eSIM if something goes wrong - contact support first.
Install at home before your trip. You can activate mobile data separately when you arrive at your destination.
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