MondoMate

Use data at your destination

2 minarrivalfirst useactivate

You've landed! Here's how to get your MondoMate eSIM connected and your data working within minutes of arrival.

Step-by-step: first use at your destination

  1. 1Turn flight mode off if it was on during the flight
  2. 2Wait 30-60 seconds for your phone to find a local network
  3. 3Open mobile settings and confirm MondoMate eSIM is selected as the mobile data line
  4. 4Make sure 'Data Roaming' is enabled on the MondoMate eSIM
  5. 5Open a browser or app to test your connection

Make sure data roaming is OFF on your home SIM. If it's on, your home operator may charge roaming rates even when MondoMate is your data line.

If nothing happens after 5 minutes, try selecting the network manually: Settings → Mobile Service → MondoMate eSIM → Network selection → Manual → select the available local network.

Still not connecting? Contact support

Contact support →

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